Freshservice is an IT service management solution which you can use to manage assets. But is it worth the money? We find out. Is Freshservice right for your business, can you use it for free, and how ...

FreshService balances power and usability, making enterprise-grade ITSM accessible to all businesses. Though advanced features require higher-tier plans, the core functions offer great value. Why you ...

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Freshservice is also well-suited to managed service providers looking to maintain SLA compliance. For a quick overview of the two types of tools in our helpdesk category, entries such as Freshdesk and ...

ManageEngine ServiceDesk Plus vs. Freshservice: Help Desk Leaders Face Off Keeping employees happy and engaged during a pandemic is difficult, but an effective help desk can be a key part of the ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...