I was interested to read a recent essay on phone etiquette, which basically boiled down to two primary rules: 1. Don’t make phone calls. 2. Don’t answer phone calls. We have, in essence, created a ...

As someone who makes and takes phone calls as a big part of my job, I’ve recently noticed a trend in phone etiquette that’s messing with my entire sense of reality. It’s not that it bothers me exactly ...

Speaking on the telephone is an essential skill in both everyday life and business. Even while technology has continued to develop, with voice over internet protocol (VoIP) largely displacing ...

Media consumption via our smartphones is something so normalized that it has permeated every corner of our society, whether we like it or not. Whipping out your phone even in the middle of a classroom ...

PITTSBURGH (KDKA) - Have you heard from your electronic leash today? Has it buzzed, vibrated, rang, or alerted your attention away from something, or someone else? How many of us think twice about ...

Do you remember the days when everyone had a landline at home? Those hardwired phones are now becoming relics of the past. The mobile phone reigns supreme in our pockets and palms, always ready to ...

With small businesses continuing to emerge from the pandemic, it's time to start a search for the employee with the best printing. You may even find an amateur calligrapher amid your ranks. But your ...

It may be nothing to write home about, but today's etiquette regarding cellphone use is getting a thoroughly modern makeover — and a lot of attention. "In casual or personal situations, it's often ...

The behavior of your medical office staff on inbound and outbound calls can have a positive or negative impact on your business. Whether a receptionist is scheduling an appointment or a nurse is ...

CHICAGO (WLS) -- Did you know that 95 percent of Americans now own a cell phone? But it often times feels like 99 percent of people are rude while talking on them. July is Cell Phone Courtesy Month ...

Call me the Miss Manners of Mobility if you want, but I believe in cell phone etiquette. What is etiquette, anyway? It's really nothing more than a set of rules we all agree to follow in order to be ...