Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also ...

Slack rolled back the most abusable aspect of its new feature, which lets you Slack anyone—whether they're in your Slack workspace or not. However, you should still use Connect DMs sparingly or avoid ...

Slack was already killing your work-life balance by being an instrument to constant communication with your coworkers and boss every single minute of the day. But wait, now it gets worse. This week ...

Slack is useful to connect with your teammates and avoid sending them emails for things that can be discussed quickly through a chat. However, to talk to a person from a client or partner organization ...

Collaboration phenom Slack is continuing its effort to move from a messaging app running alongside other office software to the hub where business teams coordinate anything and everything. Its latest ...

Slack’s culture kills distraction by building psychological safety, telling employees to go home, and using lots and lots of emoji. If there’s one technology that embodies the unreasonable demands of ...

As Slack gathered with its growing customer base this week at the Frontiers Conference in San Francisco, it announced several enhancements to the product, including extending collaboration to folks ...

Slack opens a new war over the future of business communications Slack opens a new war over the future of business communications is a senior editor and author of Notepad, who has been covering all ...

Most of us crave closure and clarity in the workplace, Leighton added, and a lone “hey” feels too open-ended. Some online ...

Editor’s Note: A version of this story appeared in CNN’s Work Transformed newsletter. To get it in your inbox, sign up for free here. Let’s talk about … well, talking. Last week, I spoke with leaders ...