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With such a broad array of reference entries developed jointly with departmental experts, and by providing specific information from other shared databases, the 311 Helpline resolves 85% of …

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When you call 311, your phone service provider charges the cost of a local call. When you are transferred to another phone number from 311, there is no additional cost.

DC 311 DC 311 provides a one-stop service experience for constituents, residents, and visitors searching for DC government services, numbers, and information.

CharMeck 311 serves as the customer contact center providing information and services for customers in the City of Charlotte and Mecklenburg County.